FedEx is known for being ahead of the pack when it comes to IT innovation. So it's always useful to see what they're saying about IT trends in the enterprise.
This interview with FedEX CIO Rob Carter takes a broad perspective on the huge transformation enabled by the web.
What I found interesting was the new view on integration, i.e. it's central to creating new applications. The clear message from the interview is the shift from deep vertical applications, to connections across applications.
"Software historically has been very vertical: deep applications, deep functionality, and self-contained. We?re transitioning to a very horizontal science of connecting business processes and business services in such a way that you make something happen. And it doesn?t stop at your four walls anymore."
The old model is integration after the fact.
"It?s a paradigm shift for IT -- a disruption of what IT people do well, which is going deep: analysts generating requirements for vertical apps, for example. They?re changing into people who need to look across apps. In the past, we did that after the fact, after we?d already gone vertical, and we called it integration. Today we?re exposing services like tracking, rating, routing, labels, [and] dispatch, not writing interfaces among them."
This interview makes the case for mashup applications in the enterprise.